Skip to content
Telecalling CRM, auto dialer and follow-up in one app

Your callers already make the calls. Telodial, the telecalling CRM software, makes sure nothing they hear is lost by evening.

Telodial telecalling CRM software works down your lead list on the SIM the caller already carries, collects the status, the remark and the next follow-up in two taps as soon as the call drops, sends whatever WhatsApp message was promised on the call, and puts the whole team live in front of the owner on the web.

  • Your own SIM and number
  • One plan, every feature
  • No card for the trial
A lead record in the Telodial telecalling CRM app, showing status, source and call history

What is Telodial telecalling CRM software?

Telodial is telecalling CRM software for Indian teams that sell on the phone: the lead list, the dialer, the follow-up and the day numbers, all inside the Android phone the caller already uses. Calls go out through the SIM in that phone, so the customer sees an ordinary mobile number rather than a rented line, and the call costs whatever the existing plan costs. The second a call ends, a sheet collects the lead status, a note and the date to ring back, in two taps, and the auto dialer moves on. Reminders ring like an alarm at the time that was agreed, and the WhatsApp message the caller promised goes out on its own. The owner reads calls, talk time, outcomes and pending follow-ups per person on a web dashboard, so nobody writes an evening report.

  • Auto dialer, lead CRM, reminders and WhatsApp in one app
  • Runs on any Android 8 phone, on your own SIM
  • ₹159 per user per month on the yearly plan, everything included
  • Free for 3 days, no card, no setup fee

2 taps

to close a call

Status, remark and follow-up in one sheet

150+

calls per caller a day

Typical after the dead time between calls goes

0

virtual numbers or IVRs

Calls run on the SIM already in the phone

40

languages in the app

Each caller reads their own

Figures describe typical use rather than a guarantee. Facts checked September 2026.

One number, four months

The sale is decided by what you remember in May about a call in March

Speed matters at the start. After that, every deal is won or lost on whether the record still holds the thread. Here is one enquiry, from the form to the invoice.

  1. 12 March, 11:04 First call A form on your website. The caller reaches him in nine minutes, learns he wants two units and is waiting on a loan, and taps Interested with a note.
  2. 12 March, 11:07 The message he asked for The price list goes out on WhatsApp by itself, because that is what the Interested status is set to send.
  3. 3 April, 16:30 The follow-up rings The reminder he agreed to goes off like an alarm on the caller phone, with the March note on screen. Loan not sanctioned yet. Pushed to May.
  4. 19 May, 10:12 He calls back A different caller answers. The screen already says two units, loan pending, price list sent 12 March, so nobody asks him to explain himself again.
  5. 4 July The owner reads it Assigned to called: nine minutes. Four touches, none missed. Closed. The report nobody wrote says which source paid for it.
Wherever the enquiry starts

Leads arrive on a caller phone, not in a file somebody downloads

If it can write a spreadsheet row or post to a web address, it can feed the queue, which is how a form submitted at nine is being rung before ten past.

Lead management
  • f Facebook lead ads
  • ig Instagram
  • G Google Ads
  • www Website forms
  • wa WhatsApp enquiries
  • mp Marketplaces
  • pp Property portals
  • gs Google Sheets
  • x Excel and CSV
  • { } Your own API
Everything included

One plan. Every feature. No add-on tier.

Dialling, customer records, callbacks, messaging, reporting, imports, sales tracking and 40 languages arrive together, at one price, with nothing held back for a higher tier.

Auto dialer

One call after the next through the SIM in the handset, paced how you like, starting from any list you can filter.

Learn more

Lead records

Your statuses, your fields, and every call, remark and follow-up on one timeline per number.

Learn more

Two-tap after-call sheet

Status, remark and next follow-up captured the moment the call ends, before the next number rings.

Learn more

Reminders that ring

Follow-ups ring full screen at the time you set, with call, WhatsApp and done one tap away.

Learn more

Team call tracking

Calls, talk time, outcomes and follow-ups per caller, live on the owner dashboard.

Learn more

Assignment and permissions

Round robin per source, transfers with history, and per-employee rights on export and delete.

Learn more

Automatic WhatsApp

The message you promised goes out when the call ends, with quiet hours and a per-contact cooldown.

Learn more

WhatsApp inbox

Answers arrive alongside the customer history, flagged where nobody has read or responded yet.

Learn more

Bulk campaigns

Filter a segment, pick a template, send in controlled batches, then read the delivery report.

Learn more

Live lead sources

A Google Sheet or an endpoint keeps filling, and new rows become assigned, dialable leads.

Learn more

Excel and CSV import

Map your columns once. Repeated numbers merge into the record that already exists.

Learn more

Paid clients and renewals

Record each sale with what was paid and what is due, and let renewals come back as reminders.

Learn more

See all features

For whoever pays for the leads

Read the day while there is still a day left to change

Calls, talk time, outcomes, remarks and pending follow-ups per caller and per source, live in a browser. A quiet Tuesday morning is visible on Tuesday afternoon.

  • Assigned time against first-call time on every lead
  • Talk time per caller, the number that cannot be inflated
  • Per-employee rights on export, transfer and delete
  • Exports for any date range
See call tracking
Owner web dashboard showing team call logs, outcomes and follow-ups
From teams using Telodial

What telecalling teams say after a month

We set the gap to forty seconds so the caller finishes the note before the next call starts. That one setting fixed the quality of our data.
Sandeep A.Manager, loan desk, NagpurJul 2026
The part I did not expect: it stops the session when a stretch of numbers is switched off. My morning used to disappear into a dead list before anyone noticed.
Vivek R.Telecaller, IndoreJun 2026
I timed my own callers before we switched. Twenty-two seconds between calls, every call, all day. That is an hour a person gone. The dialer took it back.
Ganesh T.Owner, insurance agency, PuneAug 2026
Ninety calls a day was our ceiling for years. We touched a hundred and seventy in the second week, on the same list and the same people.
Farida S.Team lead, outbound sales, HyderabadJul 2026

Quotes come from customers who agreed to be named this way, shared on WhatsApp or on calls, and trimmed only for length. We publish no star rating or review count, because we will not show a number we cannot show you the source of. Last checked September 2026.

Pricing

₹159 per user per month, everything included

Free for 3 days, every feature, no card needed.

3-month plan

Start small, switch to yearly at renewal.

₹249 per user per month

₹747 per user, billed every 3 months, plus taxes

Start free 3-day trial
  • Auto dialer that calls through your own SIM
  • Lead records with your own statuses and custom fields
  • Two-tap after-call sheet: status, remark, follow-up
  • Reminders that ring like an alarm, not a notification
  • Automatic WhatsApp after calls and status changes
  • Team assignment, permissions and the owner dashboard
  • Imports from Excel, CSV and live Google Sheets
  • 40 languages, unlimited leads, unlimited calls
Most chosen

Yearly plan

The same product, 36% less per caller.

₹159 per user per month

₹1,908 per user, billed yearly, plus taxes

Start free 3-day trial
  • Auto dialer that calls through your own SIM
  • Lead records with your own statuses and custom fields
  • Two-tap after-call sheet: status, remark, follow-up
  • Reminders that ring like an alarm, not a notification
  • Automatic WhatsApp after calls and status changes
  • Team assignment, permissions and the owner dashboard
  • Imports from Excel, CSV and live Google Sheets
  • 40 languages, unlimited leads, unlimited calls

Prices are per user, exclusive of taxes. Secure payment via Razorpay: UPI, cards and netbanking. Prices checked September 2026. Ask about pricing for a bigger team.

Find it by name

One app, and the words people search it under

The same software gets looked for differently depending on which part of the day somebody is trying to repair, or which trade they are in. Each phrase below has a page of its own.

Questions

Telecalling CRM software: what people ask first

What is Telodial?

Telodial is telecalling CRM software built around the two seconds after a phone call. The lead list, the dialer and the customer record sit in one Android app, so a caller picks a status, writes a remark and sets the next date without leaving the screen the call just ended on. Managers read the resulting numbers in a browser.

Is Telodial a cloud dialer? Do I need a virtual number?

Neither. Every call is placed through the SIM card sitting in the handset, which means your ordinary mobile number is what rings on the customer side and your existing tariff is what pays for it. Nothing is rented, no routing menu has to be configured, and no telephony invoice arrives at the end of the month.

How much does Telodial cost?

Two billing periods, one product: ₹159 for each user each month when billed yearly, or ₹249 on the shorter three-month period, before tax. Nothing sits behind an upgrade prompt, leads and calls are uncapped, and the only usage bill you will see comes from your mobile operator for the calls themselves. A three-day trial runs first and asks for no payment details. Prices checked September 2026.

Which phones does it work on?

Android handsets running version 8 upwards, which in practice covers almost anything bought in the last several years. Nobody on the calling floor needs a laptop; the owner and any manager sign in to a browser instead, on whatever device they already use.

What makes Telodial a telecalling CRM rather than a normal CRM?

Where the updating happens. Software written for desk-based selling assumes somebody opens a screen once the conversation is over, which on a calling floor means it is done from memory hours later or skipped entirely. Telodial puts the record inside the dialer, so the customer history is already open when the call connects and the outcome is filed before the following number starts ringing.

Does the auto dialer work without internet?

Dialing and the outcome sheet both survive a dead data connection, because these are ordinary mobile calls travelling over the SIM rather than over the network. What needs a connection is the sync that copies records into your account for the dashboard to read, and anything captured while offline waits on the handset until the signal comes back.

Can the owner see what each caller did today?

Yes, from a browser, while the day is still running. The dashboard carries attempted and answered calls, minutes spent in conversation, how the outcomes were distributed across your stages, which promised callbacks were honoured, and the gap between a lead being handed to somebody and that person first ringing it.

How do leads reach the right caller automatically?

Point Telodial at whatever your enquiries already land in, a Google Sheet or an endpoint, and it watches that source instead of waiting for a person to open it. Fresh rows are pulled in on a short cycle, tagged with where they came from, handed out in turn among the callers you nominated, and announced by a notification on the phone of whoever now owns them.

Does Telodial send WhatsApp messages by itself?

It can, tied to whatever happened on the call: a conversation that ended, a call nobody reached, or a lead moving between stages. Three guards keep this civil rather than irritating, namely a window outside which nothing is sent, a minimum spacing per person so two rules cannot both fire at them, and a setting that shows the caller the draft first. Campaigns to a filtered group and an inbox for the replies sit in the same plan.

Can I bring my existing Excel list?

Yes, and it usually takes minutes. Point the importer at your file or paste a column of numbers, tell it once which of your columns means what, and the whole thing arrives as callable records carrying a tag for where it came from. Anyone already in the account keeps their existing history instead of turning into a second entry.

Can Telodial record calls?

No, and any product promising otherwise on Android deserves a hard question, because the platform closes that door to third-party apps. What survives instead is the fact of the call, how long it ran, the stage it moved the lead to, and the sentence the caller typed about it, which is the material a manager reviews in practice.

What happens to our data if a phone is lost or a caller leaves?

Nothing is stranded on the handset. Records belong to the company account, so a replacement device signs in and finds the history waiting. When somebody leaves, switch their access off and hand their queue to a colleague with every note attached, and decide separately which people are even allowed to export or erase anything.

Choosing telecalling CRM software for an Indian sales team

Updated 9 September 2026

Almost every telecalling team in India starts on a shared spreadsheet, and the spreadsheet works until roughly the third caller. After that the failures are always the same three: two people ring the same customer, a promised callback is missed because it lived in somebody head, and the owner cannot tell whether a slow week was a lead problem or an effort problem. Telecalling CRM software exists to remove those three, and a tool that removes them is worth having even if it does nothing else.

The decisive question when comparing options is where the record gets updated. Software designed for field sales or for a desk-based team assumes somebody opens a screen after the conversation. Phone teams do not, not because they are careless but because the next call is already ringing. If updating a lead costs more than a few seconds and cannot be done on the handset, it will happen from memory at six o clock or not at all, and every report built on top of it inherits that. Ask any vendor to show you the two seconds after a call ends, and watch what the caller has to do.

The second question is what number the customer sees. Cloud dialers place calls over the internet from rented numbers, which adds a per-minute bill and, in India, a real drop in answer rates: an unfamiliar institutional-looking number gets ignored by exactly the people you want. Telodial dials on the SIM the caller is already carrying, which means a normal mobile number on the customer screen, no cost beyond the plan you already pay for, and a callback that reaches the same person who rang in the first place. The trade-off is honest: one call at a time per SIM, which suits a team of roughly two to fifty callers rather than a large outbound floor.

The third is price shape, not price. Indian telecalling tools commonly run from about 150 to 800 rupees per user per month, and several bill WhatsApp separately, so a headline figure rarely survives contact with a real team of six. Telodial is ₹159 per user per month on the yearly plan with every feature in it, including WhatsApp, with no per-lead or per-minute charge. Prices checked September 2026. The trial is three days with no card, which is deliberately long enough to run a real morning of calls and short enough that nobody has to remember to cancel.

Give the team a phone that keeps the record

Free for 3 days, every feature, no card needed.

₹159 per user per month on yearly billing. Every feature in one plan. Prices are per user, exclusive of taxes.